Privacy Policy
Last updated: June 1, 2026
1. Information We Collect
When you create an account or purchase a subscription, we collect:
- Name and email address
- Payment information (processed securely by Stripe or PayPal — we never store card details)
- IP address and approximate location (country/region)
- Device type and connection information when you use our IPTV service
2. How We Use Your Information
We use the information we collect to:
- Provide, activate, and manage your IPTV subscription
- Send transactional emails (account confirmation, credentials, renewal reminders)
- Process payments and prevent fraud
- Respond to support requests
- Improve our service and troubleshoot technical issues
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Cookies
We use essential cookies to keep you logged in and maintain your session. We do not use tracking cookies or third-party advertising cookies.
4. Data Retention
We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.
5. Third-Party Services
We use the following trusted third-party services:
- Stripe / PayPal — payment processing
- Resend — transactional email delivery
- Supabase / PostgreSQL — secure database hosting
- Google OAuth — optional sign-in
Each service operates under their own privacy policy and we ensure they meet appropriate data protection standards.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at support@pure4ktv.com.
7. Security
We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and secure database access controls. However, no method of transmission over the internet is 100% secure.
8. Contact
For privacy-related questions or requests, email us at support@pure4ktv.com.